Your happiness as a Cotton Wars customer is very much tied to our success. We are an e-commerce t-shirt company and we want you to wear and love your shirt until the end of time.
That being said, the sales of our shirts are tied to the outcomes of our contests. For this reason, your order is not returnable. (Not to mention we custom print every shirt as they are ordered)
If you feel you did not receive exactly what you expected when you placed your order, please sendan email to email@example.com with your order number in the subject line. We will do our best to rectify the situation if it is within 30 days of your order being placed.
Please keep in mind we will ask for a high res picture of the shirt in question and in situations ask for the shirt to be sent back.
If you no longer wish to receive your order, you may request a cancellation via email. Please send an email to firstname.lastname@example.org with your order number in the subject line.
We allow for order cancellations if the order has not gone to production yet. Orders typically go to production within 2-5 business days of being placed.